Privacy Policy znanytrener.ai

Definitions

Administrator (We) – SOUNDCARE.PRO SP. Z O.O., ul. Jana Olbrachta 118 B/2, 01-373 Warsaw, KRS 0001184475, REGON 542271239, NIP 5223341568.

Personal Data – any information relating to an identified or identifiable natural person by one or more specific factors determining physical, physiological, genetic, mental, economic, cultural or social identity, including device IP, location data, internet identifier and information collected via cookies and other similar technology.

Policy – this Privacy Policy.

GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

Service – the website service operated by us at znanytrener.ai

User (You) – any natural person visiting the Service or using one or more services or functionalities described in the Policy.

Data processing in connection with using the service

In connection with your use of the Service, we collect your data to the extent necessary to provide specific offered services, as well as information about your activity on the Service. Detailed rules and purposes for processing personal data collected during your use of the Service are described below.

Purposes and legal bases for data processing in the service

Using the service

We process personal data of all persons using the Service (including: name, surname, email address, date of birth, IP address or other identifiers and information collected via cookies or other similar technologies), who are not registered Users (i.e. persons without a profile on the Service) for the following purposes:

  • to provide services electronically in terms of making content collected on the Service available to Users – then the legal basis for processing is the necessity of processing to perform the contract (Art. 6(1)(b) GDPR);
  • for analytical and statistical purposes – then the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of conducting analyzes of Users' activity, as well as their preferences in order to improve the functionalities used and services provided;
  • for the possible establishment and pursuit of claims or defense against them – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of protecting our rights;
  • for marketing purposes (ours and our partners), in particular related to presenting behavioral advertising – rules for processing personal data for marketing purposes are described in the "MARKETING" section.

Your Activity on the Service, including your personal data, is recorded in system logs. Information collected in logs is processed primarily for purposes related to providing services. We also process it for technical, administrative purposes, to ensure the security of the IT system and manage this system, as well as for analytical and statistical purposes – in this respect, the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR).

Registration in the service

During registration on the Service, you will be asked to provide data necessary to create and manage an account. To facilitate service, you can provide additional data, thereby consenting to their processing. Such data can be deleted at any time. Providing data marked as mandatory is required strictly to set up and manage the account, and failure to provide them will result in us being unable to set up your account. Providing other data is voluntary.

Your personal data is processed:

  • to provide services related to maintaining and managing an account on the Service – the legal basis for processing is the necessity of processing to perform the contract (Art. 6(1)(b) GDPR), and regarding data provided optionally – the legal basis for processing is consent (Art. 6(1)(a) GDPR);
  • for analytical and statistical purposes – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of conducting analyzes of Users' activity on the Service and how the account is used, as well as their preferences in order to improve the functionalities used;
  • for the possible establishment and pursuit of claims or defense against them – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of protecting our rights;
  • for marketing purposes (ours and our partners) – rules for processing personal data for marketing purposes are described in the "MARKETING" section.

In case the Service allows logging in via other portals like e.g., Facebook, Google, Instagram, Twitter, Apple), the Service will retrieve from your account within a given portal only data necessary for registration and account management. By changing the plugin settings yourself, you can easily expand the scope of collected data to include those that may be useful when using account functionalities on the Service.

Using paid services in the service

If you place an order (purchase goods or services) on the Service, we will process your personal data for the following purposes:

  • to execute the placed order – the legal basis for processing is the necessity of processing to perform the contract (Art. 6(1)(b) GDPR); regarding data provided optionally the legal basis for processing is consent (Art. 6(1)(a) GDPR);
  • to fulfill legal obligations incumbent on us, resulting in particular from tax and accounting regulations – the legal basis for processing is a legal obligation (Art. 6(1)(c) GDPR);
  • for analytical and statistical purposes – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of conducting analyzes of your activity on the Service, as well as your purchasing preferences in order to improve the functionalities used;
  • for the possible establishment and pursuit of claims or defense against them – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of protecting our rights.

Contact forms

We provide the possibility to contact us using electronic contact forms on the Service. Using the form requires providing your personal data necessary for us to contact you and answer the question asked. In the form, you can also provide other data to facilitate our contact or handling of the inquiry. Providing data marked as mandatory is required to accept and handle the inquiry, and failure to provide them will result in us being unable to handle your question. Providing other data is voluntary.

Personal data that you send to us via the contact form are processed:

  • to identify you as the sender and handle your inquiry sent via the provided form – the legal basis for processing is the necessity of processing to perform the service contract (Art. 6(1)(b) GDPR);
  • for analytical and statistical purposes – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of keeping statistics of inquiries reported by Users via the Service to improve its functionality.

Marketing

We process your personal data to carry out marketing activities, which may consist of:

  • displaying marketing content that is not tailored to your preferences (contextual advertising);
  • displaying marketing content corresponding to your interests (behavioral advertising);
  • directing e-mail notifications about interesting offers or content, which in some cases contain commercial information (newsletter service);
  • conducting other types of activities related to direct marketing of goods and services (sending commercial information electronically and telemarketing activities).

To implement marketing activities, in some cases we use profiling (if you consent to this). This means that thanks to automatic data processing, we evaluate selected factors concerning natural persons to analyze their behavior or create a forecast for the future.

Newsletter

We provide the newsletter service on the terms specified in the regulations, only if you provide us with your email address for this purpose. Providing data is required to provide the newsletter service, and failure to provide them results in the inability to send it.

Personal data collected for newsletter purposes are processed:

  • to provide the newsletter sending service – the legal basis for processing is the necessity of processing to perform the contract (Art. 6(1)(b) GDPR);
  • in case of directing marketing content to you within the newsletter – the legal basis for processing, including profiling, is our legitimate interest (Art. 6(1)(f) GDPR) in connection with the expressed consent to receive the newsletter;
  • for analytical and statistical purposes – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) consisting of conducting analyzes of your activity as Users on the Service to improve the functionalities used;
  • for the possible establishment and pursuit of claims or defense against them – the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR).

Direct marketing

Your Personal Data may also be used by us so that we can direct marketing content to you through various channels, i.e., via e-mail, MMS / SMS or by phone. We undertake such actions only if you have expressed your consent, which can be withdrawn at any time.

Social media portals

We process your personal data when you visit our profiles maintained in social media (Facebook, YouTube, Instagram, Twitter). These data are processed solely in connection with maintaining the profile, including to inform you about our activity and promote various types of events, services, and products. The legal basis for processing personal data for this purpose is our legitimate interest (Art. 6(1)(f) GDPR) consisting of promoting our own brand.

Cookies and similar technology

Cookies are small text files installed on your device when you browse the Service. Cookies collect information facilitating the use of the website – e.g. by remembering your visits to the Service and actions performed by you.

'Service' cookies

We use so-called service cookies primarily to provide you with services provided electronically and improve the quality of these services. Therefore, we and other entities providing analytical and statistical services to us use cookies, storing information or accessing information already stored in your telecommunications end device (computer, phone, tablet, etc.).

'Marketing' cookies

We and our trusted partners also use cookies for marketing purposes, including in connection with directing behavioral advertising to you. For this purpose, we and our trusted partners store information or access information already stored in your telecommunications end device.

Managing cookies

If you do not want to receive cookies, you can change your browser settings. We reserve that disabling cookies necessary for authentication processes, security, maintaining user preferences may make it difficult to use the Service.

Period of personal data processing

The period for which we process your data depends on the type of service provided and the purpose of processing. As a rule, data are processed for the duration of the service provision or order execution, until you withdraw your expressed consent or raise an effective objection to data processing (in cases where the legal basis for data processing is our legitimate interest).

The data processing period may be extended if processing is necessary to establish and pursue possible claims or defend against them, and after this time only if and to the extent required by law.

After the processing period expires, your data are irreversibly deleted or anonymized.

Your rights

Due to the fact that we process your personal data, you have the following rights:

  • Right to information about personal data processing – on this basis, at your request, we will provide you with information about data processing, including primarily about the purposes and legal bases for processing, the scope of data held, entities to whom they are disclosed, and the planned date of data deletion;
  • Right to obtain a copy of data – on this basis, at your request, we will provide you with a copy of the processed data concerning the person making the request;
  • Right to rectification – at your request, we are obliged to remove any inconsistencies or errors in processed personal data and supplement them if they are incomplete;
  • Right to deletion of data – on this basis, you can request the deletion of data whose processing is no longer necessary to achieve any of the purposes for which they were collected;
  • Right to restriction of processing – on this basis, at your request, we will stop performing operations on your personal data – except for operations to which you have consented – and their storage, in accordance with accepted retention rules or until the reasons for restricting data processing cease;
  • Right to data portability – on this basis – to the extent that your data are processed in connection with a concluded contract or expressed consent – we will issue you the data provided by you in a format that allows them to be read by a computer. You can also request that we send this data to another entity – however, provided that we have appropriate technical capabilities.
  • Right to object to data processing for marketing purposes – you can object at any time to the processing of personal data for marketing purposes, without the need to justify such objection;
  • Right to object to other purposes of data processing – You can object at any time to the processing of personal data that takes place based on our legitimate interest (e.g. for analytical or statistical purposes or for reasons related to property protection); objection in this respect should contain a justification;
  • Right to withdraw consent – if data are processed based on your consent, you have the right to withdraw it at any time, which however does not affect the lawfulness of processing carried out before withdrawing consent.
  • Right to file a complaint – if you consider that the way we process your personal data violates GDPR regulations or other regulations regarding personal data protection, you can can file a complaint to the President of the Personal Data Protection Office.

Data recipients

Due to the fact that we want to perform the best possible services for you, we will disclose your personal data to our trusted partners, including in particular suppliers responsible for operating IT systems, entities such as banks and payment operators, entities providing accounting services, couriers (in connection with order execution), marketing agencies (in terms of marketing services) and our related entities.

Your personal data will be made available to other entities for their own purposes, including marketing purposes only if you give your consent.

Data transfer outside the EEA

The level of personal data protection outside the European Economic Area (EEA) may differ from that provided by European law. For this reason, we will transfer your personal data outside the EEA only when necessary, and ensuring an appropriate level of protection. You will be notified about this every time.

Contact details

In all matters referred to in this policy, in particular related to the processing of your personal data, you can contact us via:

  • e-mail: plany@znanytrener.ai
  • by mail to the address: SOUNDCARE.PRO SP. Z O.O., ul. Jana Olbrachta 118 B/2, 01-373 Warsaw, Poland
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